Support

Last updated: October 28, 2026

We’re here to help with the Cori app, VIP early access, billing questions (when applicable), and feedback. Apple requires a Support URL that shows real contact information so families can reach us — this page is that URL.

Contact Cori

We aim to reply within 2 business days. For urgent child-safety concerns, please say so in the subject line.

What to include

  • Your name and the email used for VIP reserve (if any)
  • Device model and iOS version
  • App version (if you have the App installed)
  • A short description of the issue and screenshots if helpful

Common topics

  • Microphone / voice lessons — grant mic access in iOS Settings → Cori. Without the microphone, speaking practice can’t run.
  • VIP waitlist — invites go out in waves; reserving does not guarantee a date. Email us if your details change.
  • Parents area — age band and progress live in the Parents tab of the App.
  • Privacy requests — use Privacy Choices or email privacy@getcori.com.

App Store & subscriptions

If you purchase through Apple, manage subscriptions and request refunds via your Apple ID / App Store account. We can still help clarify what you bought — email support@getcori.com.

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